At Raa Labs, we go beyond delivering a cutting-edge vessel IoT platform. Our service offering is designed to ensure a seamless experience, from onboarding to ongoing support, including strategic advisory and collaboration with your partners. Discover how we work closely with you and your preferred third-party partners to maximize the value of vessel data for your operations through RaaEDGE.
Implementation Process:
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We begin by understanding your unique position and needs, assessing how to tailor our solution optimally for you.
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Once we know your requirements, we conduct a vessel mapping assessment to identify your vessels' systems and how integrations can be done. Based on your specific data needs and integrations, we develop an integration and implementation plan.
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Our customer success team and implementation engineers handle the setup and integration of RaaEDGE with your vessel systems, ensuring a smooth implementation process.
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We provide comprehensive documentation to support your team, ensuring complete visibility throughout the vessel implementation process.
Ongoing Support and operations:
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We provide you with continuous premium support, where we monitor the platform and alert you when needed. We take an active role in ensuring that you can rely on receiving quality vessel data in a reliable fashion. We focus on your uptime.
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You'll have access to our dedicated support team, ready to assist with any questions or issues that arise.
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We align with your relevant stakeholders, taking an active role in addressing issues, should you want our involvement.
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We maintain close communication with regular check-ins to ensure you're satisfied and benefiting from the latest platform enhancements. In these sessions, we provide strategic advice based on your digitalization journey. We work with you and your partners to address vessel data needs, positioning ourselves as a crucial partner on your side. Our collaborative approach ensures that we understand your unique requirements and work together to achieve the best outcomes for your vessel operations.
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As part of our commitment to continuous innovation, we regularly update RaaEDGE with new features and improvements, keeping your vessel operations at the forefront of technology.
Flexible Pricing
We offer a range of flexible pricing options to suit your needs both today and in the future, ensuring you receive maximum value from RaaEDGE. Contact us to discuss the ideal plan for your vessel operations.
Collaboration with Partners & Third-Party Applications section
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We actively engage with your partners, third-party cloud providers, and application vendors to facilitate smooth data transfer and integrations.
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RaaEDGE is designed to send data to your preferred destinations, ensuring seamless collaboration with the tools and services of your choice.
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If needed, we can work with you and your partners to develop custom integrations that meet your specific requirements.
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Scalability & Adaptability
RaaEDGE is built to grow and adapt with your business. As your needs evolve, our platform can easily accommodate additional vessels, data sources or integrations, ensuring a future-proof solution for your maritime operations.
Ready to experience the difference RaaEDGE can make for your vessel operations? Get in touch with us today for more information, a personalized demo, or to schedule a consultation.